Buy Back / Cancellation Policy
Buy Back Policy
We offer a transparent Buy Back policy to ensure long-term value and trust.
- Buy Back is applicable only on eligible products purchased directly from our website.
- Original invoice is mandatory.
- The product must pass quality inspection and authentication.
- Deductions may apply towards making charges, stone value, wear & tear, and applicable taxes.
- Market gold rates on the day of evaluation will be considered for gold value calculation.
- Customized, engraved, or altered pieces may not qualify for Buy Back.
The final Buy Back value will be communicated after inspection.
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order.
- Customized or made-to-order pieces cannot be cancelled once production has begun.
- If cancelled within the allowed timeframe, the refund will be processed to the original payment method.
- Refund timelines typically range between 5–10 business days, depending on the payment provider.