We're here to assist you.
Whether you have a question about a product, need help with customization, tracking an order, or simply want guidance in choosing the perfect piece — our team is ready to help.
We believe in providing thoughtful, personalized support to ensure your experience with us is seamless from start to finish.
You can reach us through the contact form on this page or via the details provided below. We aim to respond to all inquiries promptly.
Your questions matter.
Your moments matter even more.
Tinyfacets is a brand operated by SUSHIL SHIVRAMBHAI ANTIYA under the trade name Shayona Gems.
Our Location
B/501, Saisha Apartment, Subhash Lane, Malad - E, Mumbai, Maharashtra, 400097Email Us
facetstiny@gmail.comCall Us
+91 89285 00833Business Hour
Mon - Sat10:00 AM - 7:00 PM
(Sunday Closed)
Contact FAQs
How can I contact Tinyfacets?
You can contact Tinyfacets through the contact form, email us at facetstiny@gmail.com, or WhatsApp/call us at +91 8928500833.
Can I get help before choosing a product?
Yes. Our team can help you choose kids' gold jewellery based on age, occasion, design preference, gold purity, product size, budget, and gifting purpose.
Can I contact Tinyfacets for custom jewellery?
Yes. You can contact us for personalised gold jewellery, name jewellery, custom pendants, kids' bracelets, earrings, rings, necklaces, and nazariya bracelet requests.
How long does Tinyfacets take to reply?
We usually respond within 24 to 48 working hours. WhatsApp queries may receive faster support depending on availability.
How can I check my order status?
You can contact Tinyfacets with your order number and registered contact details for order status, dispatch updates, or expected delivery date.
Can I cancel my order?
Orders can be cancelled within 24 hours of placing the order, provided design, sourcing, customisation, or production has not started.
Can I return or exchange a product?
Most Tinyfacets products are customised or made as per order requirements, so returns and exchanges are not accepted unless the product is defective or damaged upon delivery.
What should I do if my product arrives damaged?
Please WhatsApp Tinyfacets within 48 hours of delivery at +91 8928500833 with your order number, clear product photos, packaging photos, unboxing video if available, and issue details.
