FAQ's

We understand that choosing the perfect piece is important. Our FAQ section is designed to provide clear, detailed answers to the most common questions about our products, materials, customization options, shipping, returns, payments, and care instructions.

Whether you’re exploring our collections, placing an order, or tracking a delivery, you’ll find helpful information here to guide you every step of the way.

If you can’t find what you’re looking for, our support team is always ready to assist you.

1. Why Choose Tiny Facets?

Tiny Facets offers thoughtfully designed fine jewellery made especially for children. Each piece combines quality craftsmanship, safe materials, and cute designs—perfect for celebrating little milestones and everyday moments. Our jewellery is lightweight, durable, and made to be treasured for years

2. Is the jewellery certified and hallmarked?


All our jewelry is 100% hallmarked and we also provide an authentication certificate along with our jewelery. 

3. What are the different types of jewellery that you can buy on our website?


We have an extensive collection of 9k, 14k, and 18kt gold jewellery for kids. In addition, you can also purchase silver jewellery. Listed below are some of the pieces of jewellery you’ll find among our vast collection:
Bracelets
Collar Pins
Earings
Pendants
Kurta Buttons
Lapel Pins
Nazariyas (Evil-Eye Jewellery)
Neckpieces

Apart from our vast collection of jewellery, you can also order a piece of personalised jewellery tailored for you.

4. Do you make baby jewellery in silver?


Yes, we manufacture both gold and silver jewellery

5. Are pendants available with the chain?


Yes. You can either buy a combo-set of chain and pendant or buy a single pendant which can be customised as per your requirement.

6. What is the price calculation?


Our pricing structure is based on per jewellery piece. We do not have bifurcation such as gold rate, labour charges, etc

7. How do I care for my jewellery?


* Wipe with a soft cloth after use.

• Remove before swimming/playtime.

• Keep away from perfumes, heat & hot water.



8. How do I contact customer support?


📱 WhatsApp: +91 8928500833
🕒 Mon–Fri, 11 AM – 6 PM IST