Buy Back / Cancellation Policy

Buy Back Policy

We offer a transparent Buy Back policy to ensure long-term value and trust.

  • Buy Back is applicable only on eligible products purchased directly from our website.

  • Original invoice is mandatory.

  • The product must pass quality inspection and authentication.

  • Deductions may apply towards making charges, stone value, wear & tear, and applicable taxes.

  • Market gold rates on the day of evaluation will be considered for gold value calculation.

  • Customized, engraved, or altered pieces may not qualify for Buy Back.

The final Buy Back value will be communicated after inspection.

Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order.

  • Customized or made-to-order pieces cannot be cancelled once production has begun.

  • If cancelled within the allowed timeframe, the refund will be processed to the original payment method.

  • Refund timelines typically range between 5–10 business days, depending on the payment provider.